These Terms and Conditions ("Terms") govern the services provided by Coastal Marine Engineering Ltd ("we," "our," "us") to customers ("Client," "you," "your") for marine engineering, commercial contracts, secure storage, generator services, maintenance, winterisation, fault diagnosis, and repairs. By engaging our services, you agree to be bound by these Terms.
1. Introduction
These Terms and Conditions ("Terms") govern the services provided by Coastal Marine Engineering Ltd ("we," "our," "us") to customers ("Client," "you," "your") for marine engineering, commercial contracts, secure storage, generator services, maintenance, winterisation, fault diagnosis, and repairs. By engaging our services, you agree to be bound by these Terms.
2. Services Provided
a. Marine Engineering: We provide professional marine engineering services, including routine maintenance and complex repairs. All services are tailored to ensure vessels of varying sizes perform optimally.
b. Commercial Contracts: Our commercial services include scheduled maintenance, repair contracts, and fleet management for marine businesses. Contracts are customizable to meet your operational needs and are subject to separate service agreements.
c. Secure Storage: We offer secure, climate-controlled storage solutions for vessels, available on a seasonal or annual basis. We ensure reasonable care and protection from environmental damage but cannot be held liable for unforeseen damages beyond our control.
d. Generator Services: Our generator maintenance and servicing aim to keep your equipment operating reliably. Services may include preventative maintenance plans to minimize downtime, with a focus on extending the life of your equipment.
e. Maintenance: Our maintenance packages are tailored to meet individual vessel requirements and may include seasonal checkups, ongoing upkeep, and specialized performance checks.
f. Winterisation: We provide winterisation services to safeguard vessels against freezing temperatures and environmental damage during the colder months. We cannot be held liable for any damages resulting from unexpected weather events beyond typical seasonal conditions.
g. Fault Diagnosis: We offer fault diagnosis for mechanical and electrical systems, providing fast and accurate identification of issues. Solutions are recommended based on diagnosis results, though resolution may require additional repairs.
h. Repairs: Our repair services cover a wide range of marine systems and vessel types. Repair quality is a priority, and repairs will be performed by qualified technicians. We guarantee the workmanship of our repairs within a defined period.
3. Quotes, Estimates, and Contracts
Initial Estimates: We will provide an initial estimate based on the information available. Final costs may vary depending on the scope of work and any additional requirements identified during service.
Commercial Contracts: Commercial services, including maintenance and fleet management, will be bound by a separate contract detailing terms, service schedules, and pricing structures.
Approval: No work will commence until the Client provides written approval of the estimate or quote.
4. Payment Terms
Invoices: Invoices will be issued upon completion of services or as outlined in specific commercial contracts. All invoices are due on receipt.
Late Payments: Late payments may incur additional charges or interest, as permitted by law.
Deposits: For larger projects or commercial contracts, a deposit may be required prior to work commencement.
5. Liability and Warranties
Service Warranties: We guarantee our workmanship for a period of [insert warranty period, e.g., 90 days] after completion. Defects arising from normal wear and tear, misuse, or neglect are not covered under this warranty.
Limitation of Liability: While we strive to provide safe, reliable services, we are not liable for:
Damages resulting from unforeseen events or weather conditions.
Loss of use or income due to downtime for repairs or maintenance.
Any indirect, incidental, or consequential damages arising from our services.
Force Majeure: We shall not be liable for delays or non-performance caused by events beyond our control, including natural disasters, pandemics, government restrictions, or other acts of God.
6. Secure Storage Terms
Storage Conditions: We do not accept liability for damages from natural disasters or other incidents outside our control.
Storage Access: Access to stored vessels must be scheduled in advance. Clients must follow all facility protocols and respect property regulations.
Abandonment Policy: Vessels left beyond the agreed-upon storage period without renewal arrangements will be considered abandoned, and we reserve the right to take action in accordance with local regulations.
7. Confidentiality
We respect your privacy and will handle all personal and vessel-related information confidentially. We will not disclose any information to third parties without your consent unless required by law.
8. Intellectual Property
All designs, documentation, and technical processes provided by us remain our intellectual property. You are not permitted to reproduce, share, or use them outside of the intended purpose without prior written consent.
9. Indemnification
You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or in connection with your use of our services, including any third-party claims related to vessel operation, storage, or misuse.
10. Dispute Resolution
Governing Law: These Terms are governed by and construed in accordance with the laws of The United Kingdom.
Arbitration: Any dispute arising from or in connection with these Terms shall be resolved through binding arbitration, as agreed upon by both parties.
11. Amendments
We reserve the right to amend these Terms at any time. Any amendments will be posted on our website or provided directly to clients using our services. Continued use of our services following any amendment constitutes acceptance of the revised Terms.
12. Contact Information
For any inquiries or concerns regarding these Terms, please contact us at:
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