Terms and Conditions

These Terms and Conditions (“Terms”) govern services provided by Coastal Marine Engineering Ltd (“we,” “our,” “us”) to customers (“Client,” “you,” “your”) for marine engineering, generator services, commercial contracts, maintenance, diagnostics, and repairs. By engaging our services, you agree to these Terms.

1. Scope of services

• Marine engineering, diagnostics, repairs, upgrades, and maintenance (including seasonal work and winterisation).
• Generator services (servicing, load testing, controls/monitoring, temporary power) and related electrical work.
• Commercial contracts and fleet maintenance under separate schedules and SLAs.
• Any storage or handling of client assets is at client risk unless expressly agreed otherwise.

2. Quotes, estimates, and changes

• Quotes/estimates are based on information available. Final costs may change if scope expands (e.g., additional faults, parts, access constraints).
• Work starts after written approval (email acceptance is sufficient).
• Client must inform us of access constraints, safety issues, and site rules; delays or extra visits may be chargeable.

3. Parts, materials, and ownership

• Parts may be OEM or approved equivalents unless specified. Lead times are indicative.
• Title to supplied parts remains with us until full payment; risk passes to the client on delivery/installation.
• We may require payment up front for special-order or high-value parts before ordering. These may be non-refundable once ordered unless we recover costs from suppliers.

4. Payment

• Invoices are due on receipt unless otherwise stated in writing. Deposits may be required for larger works.
• Late payments may incur interest/charges as permitted by law.
• Where parts have been ordered on your behalf, payment for those parts may be required before installation or dispatch to site.

5. Client responsibilities

• Provide safe access to the vessel/site, including any permits, power, and escorts if required.
• Disclose known faults, prior work, and any hazards (fuel/chemical/electrical).
• Remove valuables or sensitive items from work areas; we are not liable for unrelated loss or damage unless caused by our negligence.

6. Warranties and exclusions

• Workmanship is warranted for a defined period stated on your invoice/contract. Wear-and-tear, misuse, neglect, or third-party interference are excluded.
• Any warranty claims must be reported promptly; we may inspect/rectify before other parties intervene.

7. Liability

• We are not liable for indirect, incidental, or consequential losses (e.g., loss of use, profit, or charter revenue).
• We are not liable for delays or failure due to events beyond our control (weather, supply chain, access issues, force majeure).
• We carry appropriate insurance; evidence can be provided on request.

8. Cancellations and delays

• Cancellations or access failures within a short window before a scheduled visit may incur a call-out or rebooking fee.
• We reserve the right to reschedule for safety, weather, or parts availability.

9. Confidentiality and data

We handle personal and vessel-related information confidentially. See our Privacy Policy for how we collect and use personal data.

10. Intellectual property

Designs, documentation, reports, and technical processes remain our intellectual property unless otherwise agreed. No reproduction or reuse without written consent.

11. Indemnity

You agree to indemnify us against claims arising from your breach of these Terms or misuse of the vessel/equipment, except where caused by our negligence.

12. Disputes and governing law

We aim to resolve disputes amicably. Failing that, disputes are governed by the law and jurisdiction stated on your invoice/contract.

13. Changes to these Terms

We may update these Terms; the latest version will be posted here with a revised “last updated” date.

By using our website or engaging our services, you agree to these Terms.