Privacy Policy

How we collect, use, protect, and share your information.

Coastal Marine Engineering (“CME”, “we”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains what we collect, how we use it, how we share it, and the choices and rights you have. By using our website or services, you agree to this policy.

1. Who we are & scope

This policy covers personal data processed by CME when you visit our site, request a quote or callback, apply for roles, or otherwise interact with us.

2. What we collect

  • Contact & Identity: Name, email, phone, role/company.
  • Service Details: Vessel/site details, location, timing, service needs, notes you provide.
  • Technical: IP address, browser/OS, device type, basic analytics data, cookie identifiers.
  • Uploads: Photos/docs you submit for quotes or support.
  • Communications: Emails, messages, support logs.

3. How we use your data

  • Deliver services: Prepare quotes, schedule visits, provide support.
  • Customer communication: Updates on requests, service reminders.
  • Safety & compliance: Record-keeping for service quality, insurance, and legal duties.
  • Marketing (optional): If you opt in, send updates/offers; you can opt out anytime.
  • Analytics & improvement: Understand site performance and improve user experience.
  • Security & fraud prevention: Protect our systems and users.
  • Legal obligations: Respond to lawful requests, enforce terms, maintain records.

4. Legal bases (where applicable)

  • Contract: To deliver quotes/services you request.
  • Legitimate interests: Site security, service improvement, customer comms (non-marketing), analytics.
  • Consent: Marketing communications; cookies beyond strictly necessary.
  • Legal obligation: Record keeping, safety, and compliance requirements.

5. Sharing your data

  • Vendors: Hosting, email, analytics, and operational tools under contract and confidentiality.
  • Professional advisors/insurers: Where needed for cover, claims, or compliance.
  • Legal/authority requests: When required by law or to protect rights, safety, or property.
  • Business transfers: If we sell/merge assets, data may transfer under similar protections.

We do not sell personal data for marketing.

6. International transfers

If data is processed outside your region, we use appropriate safeguards (e.g., SCCs or equivalent) where required.

7. Data retention

We keep data only as long as needed for the purposes above, then delete or anonymize it unless a longer period is required for legal, tax, or insurance reasons.

8. Security

We apply reasonable technical and organisational measures (access controls, encryption where appropriate, least-privilege). No system is perfectly secure; please use strong passwords and avoid sending sensitive data unnecessarily.

9. Your rights

Subject to applicable law, you may:

  • Access, correct, or delete your personal data.
  • Object or restrict certain processing.
  • Withdraw consent (e.g., marketing) at any time.
  • Request data portability where applicable.

To exercise rights or make a request, contact us using the details below. We may need to verify your identity.

10. Cookies & tracking

We use cookies and similar technologies to keep the site running and to understand basic usage.

  • Strictly necessary: Required for core functionality (e.g., security, form handling). These run by default.
  • Preferences: Remember choices like dark mode. Optional; can be blocked in your browser.
  • Analytics: Minimal, aggregate analytics only. We do not use advertising or cross-site tracking cookies. If you decline non-essential cookies, analytics will not run.

Consent: Non-essential cookies only run with your consent. You can manage cookies in your browser settings and, if presented, via our cookie banner/controls. Blocking cookies may affect some site features.

11. Third-party links

Our site may link to third-party sites; we’re not responsible for their content or practices. Review their privacy notices before sharing data.

12. Children

Our services are not directed to children under 16, and we do not knowingly collect their data.

13. Changes

We may update this policy. The latest version will always be posted here with a revised “last updated” date.

14. Contact

Coastal Marine Engineering
Email: [email protected]
If you are unhappy with our response, you can contact the UK Information Commissioner’s Office (ICO).

Assumptions

  • Only necessary, preference, and minimal aggregate analytics cookies are in use; no advertising/cross-site tracking cookies.
  • Non-essential cookies (preferences/analytics) require consent; declining disables analytics.
  • If additional cookies are added later, a consent banner/controls will be presented.

By using our website or engaging our services, you consent to this Privacy Policy.